FAQS

How long does it take to train a dog on your system?

Will this type of system harm my dog?

Will this system work for all dogs?

Will the installation damage my lawn?

How will I know if my collar is charged and working correctly?

How old should my dog be before using your system?

Can more than one dog share the same system?

Is Pet Freedom Hidden Fence the same as Invisible Fence®?

Does Pet Freedom Hidden Fence service other systems like Invisible Fence®?

Does it make sense to switch to a Pet Freedom Hidden Fence system if I already have an Invisible Fence® system?

How does your company compare to Invisible Fence®?

There are other companies that sell similar systems, why should I choose Pet Freedom Hidden Fence over the others?


How long does it take to train a dog on your system?

On average, our simple training process requires two 10-minute sessions a day per dog for approximately 14 days.


Will this type of system harm my dog?

NO. When your dog walks past their new boundary, our systems deliver a mild correction that can be compared to the static electricity one feels when walking across a carpet in the winter. This mild correction that your dog feels is designed to be undesirable so your dog will learn to avoid it, yet is totally harmless and humane. Our systems give the dog an audible alert BEFORE a correction is received. Your dog will quickly associate the audible alarm with impending discomfort, so he or she will soon understand where the boundaries are. In summary, the correction that your dog may occasionally receive will startle your dog but not hurt them in any way.


Will this system work for all dogs?

It is our belief that any dog using our system and following our training process can be successfully trained to stay safely in their yard with our systems. Of course, there are a few breeds or circumstances that may need special consideration. We will discuss your situation with you before we begin any installation. The fact is that we have safely contained many previously considered "hard to contain" breeds like Huskies, Malamutes, Beagles, Border Collies, Shepherds, etc.


Will the installation damage my lawn?

Pet Freedom Hidden Fence uses specialized equipment that minimizes any damage to your lawn. A very thin 1/4" groove is made in your lawn to bury the wire. Unlike other installers, at Pet Freedom Hidden Fence, most homeowners don't even notice we installed the wire at the end of a week or so.


How will I know if my collar is charged and working correctly?

Our collars are unique in that many have a status light that will blink green when your collar is charged and working properly. Most other systems being sold either have no light, or they have a "low-battery" light which only flashes for a few days when the collar is really low, then stops flashing when battery is completely drained (leaving you a 50-50 chance of the collar working if the light is not flashing). With our collars, you'll always know for sure when you see the green light blinking.


How old should my dog be before using your system?

The general rule of thumb in the industry is about 4-6 months of age. However, we have had tremendous amounts of success introducing dogs as young as 3 - 4 months to our system.


Can more than one dog share the same system?

Yes. Our systems can handle an unlimited number of dogs. However, each dog is required to wear a compatible collar.


Is Pet Freedom Hidden Fence the same as Invisible Fence®?

Every week we get several calls from people asking us if we can give them a quote on an Invisible Fence® for their dog. We want to be clear, we are not an Invisible Fence® dealer, Invisible Fence® is a trademarked name that refers to a specific company and product.

Pet Freedom Hidden Fence sells electronic pet fencing equipment that uses similar technology to what is sold by Invisible Fence®, but we use products with more features and with a higher level of technology that can provide significant improvement for the pet owner. In general, with the improvements in the quality of our systems, we can easily say that we provide much better containment for your pets.


Does Pet Freedom Hidden Fence service other systems like Invisible Fence®?

Yes. We can repair ANY type of electronic pet fencing system. We can diagnose faulty transmitters and find and repair wire breaks, as well as re-design and re-wire boundaries and add additional loops (around gardens, etc).


Does it make sense to switch to a Pet Freedom Hidden Fence system if I already have an Invisible Fence® system?

It depends. Because Pet Freedom Hidden Fence offers re-chargeable collars that do not require a $64.95/year battery plan that our competitors do, it actually does makes sense to switch in most cases. The one-time cost for switching over is soon paid back to you because you no longer have to buy expensive batteries. The more dogs you have, the more quickly this payback occurs. Often, in less than 3 or 4 years, you will be ahead of the game financially by letting us upgrade your system to a Pet Freedom Hidden Fence system. In addition to the cost savings, you will get several other features that will be a step-up from what you currently have. If you are adding a new dog to your pack, the payback is almost immediate because of the high price that Invisible Fence® charges for a new collar. In this case, it is a "no-brainer" to switch from Invisible Fence® to a Pet Freedom Hidden Fence.


How does your company compare to Invisible Fence®?

We are a local, independent dog containment company servicing the Metropolitan Detroit area. We service all brands of electronic pet fencing in the Metro Detroit area, including Invisible Fence®. The most notable differences are that we offer systems with more features, and technology, even better warranty, and when use a rechargeable collar we can save our customers a lot of money. This fact alone can save you $64.95 per dog per year ($780 for an average dogs lifespan of 12 years). We also offer the patented "Run Through Prevention" feature. We believe that we are the best installers in the area. We know this because we fix a lot of our competitors systems and we notice the inferior installation that they do. We get called to fix a lot of different systems due to wire breaks, etc., but rarely do we get called to fix our own systems.


There are other companies that sell similar systems, why should I choose Pet Freedom Hidden Fence over the others?

All the companies in our area share the same basic radio-based technology. Each has a product and will help you keep your dog safe. We truly believe that each company operates with the wellbeing of your pet as their top priority, and each of them has an effective product. So, your choice comes down to finding a company that you trust, who will provide you with a system with more features and that offers you the best overall value.

If you like dealing with a large corporation that has many levels of bureaucracy, then we are probably not the right company for you. But if you like dealing with a small local company and having access to the actual owner of the company, then we very well could be the right company for you.


*Invisible Fence® and Invisible Fencing® are products, brand names, and registered trademarks of Invisible Fence, Inc. Pet Safe®, and Innotek® are registered trademarks of Radio Systems Corporation. DogWatch® is a registered trademark of Dog Watch Inc. Pet Stop® is a registered trademark of Perimeter Technologies, Inc.